Knowledge Manager

The Knowledge Manager supports the development and implementation of the organization's knowledge management strategy. Facilitating creation and maintenance of comprehensive documentation for business systems and software used across the organisation. The Knowledge Manager is responsible for overseeing the organization's knowledge management strategy, ensuring the effective collection, organization, sharing, and utilization of knowledge to enhance organizational efficiency, innovation, and decision-making. The role combines developing and maintaining knowledge management systems, fostering a culture of continuous learning, and ensuring that valuable information is accessible to all relevant stakeholders; with creating and maintaining comprehensive documentation for business systems and software used across the organisation. This role involves collaborating with IT and business teams and other stakeholders to produce clear, user-friendly documentation that enhances employee understanding and promotes efficient use of tools.