Project Manager

Responsible for directing and managing services for client projects to assure high quality, on-time, and on-budget services while promoting excellent customer service. Lead the Planning and Setup, Monitoring, and Closeout phases of study management which includes: Gathering customer requirements and relaying to internal teams Developing study documentation Distributing/tracking equipment Creating/distributing reports Archiving study data and documentation Appropriate setting and fulfilling of customer expectations. Monitor study timelines and manage the financial components of each program/study, which includes: Budget reviews Revenue forecasting Scope changes Invoice reconciliation Identify potential study risks and mitigations and escalate as appropriate Manage internal/external negotiations and promote collaboration to foster a positive team environment, effective communications, and efficient use of resources to meet study timelines and contractual obligations. Apply problem solving strategies to address customer issues and maintain issue tracking documentation to monitor progress and ensure timely resolution to customer escalations.