Job Description
Responsibilities:
- Design, develop, and maintain Amazon Connect flows.
- Implement and configure call routing systems.
- Develop and enhance contact center functionality.
Qualifications:
- 3+ years of experience in contact center environment.
- 1+ years of hands-on experience in developing Amazon Connect flows.
- Strong background in designing and implementing call routing systems.
About Miratech
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation. They are a values-driven organization with a culture of relentless performance and over 1000 full-time professionals across 25 countries.