Responsibilities:
- Provide solutions to user-submitted support tickets.
- Troubleshoot login issues and guide users through access steps.
- Adjust user access levels based on role requirements.
Troubleshoot Network Issues:
- Identify and resolve network outages impacting IP camera systems.
- Work with users to determine the root cause of network issues.
- Provide timely solutions.
Qualifications:
- Manage, configure, and troubleshoot Windows OS in enterprise environments.
- Set up, maintain, and troubleshoot complex IP network infrastructures.
- Strong understanding of Windows networking.
Preferred Qualifications:
- Milestone Certified Integration Technician (MCIT).
- Certified Wireless Network Administrator (CWNA).
Allied Universal
Allied Universal Event Services is a leader in crowd management and event staffing, providing services at sports stadiums, concerts, festivals, and convention centers. They offer flexible part-time work and opportunities in event staff, security, and operations, fostering a welcoming, collaborative, and innovative team environment.