Director, Technical Account Management

NinjaTrader

Remote regions

US

Benefits

5w PTO

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What you'll do:

  • Own the vision, structure, and execution of the Technical Account Management team.
  • Manage a portfolio of complex partner relationships and serve as executive escalation point.
  • Aggregate product feedback and influence the roadmap alongside Engineering and Product.

What you'll need:

  • 8+ years in technical customer-facing roles like TAM, Solutions Engineering, or Customer Success.
  • 3+ years managing high-performing technical teams.
  • Deep familiarity with RESTful APIs, cloud platforms, and integration patterns.

Compensation & Benefits:

  • Salary range $165,000 - $185,000 USD plus annual target bonus of 15%.
  • 23 days PTO, 7 paid holidays, and 401k with 3.5% match.
  • Comprehensive health, vision, dental, life, and disability insurance.

Why work at NinjaTrader:

  • We empower employees with a dynamic culture focused on social connection and professional development.
  • We are committed to innovation and modernizing the futures industry.
  • We offer hybrid and remote flexibility with generous time off.

NinjaTrader

NinjaTrader is an industry-leading trading platform and futures broker that empowers traders with cutting-edge software and brokerage services. We have grown to over 2 million users and are the number one rated futures brokerage worldwide, fostering a dynamic culture centered on social connection, professional development, and employee recognition.

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