Financial Crime Investigator, Anti Money Laundering (AML)

Analyze potentially unusual or suspicious behavior on customer accounts flagged by our transaction monitoring system, and decide what action (if any) Monzo should take. Document suspicious activity you identify in your role, and sending it to the National Crime Agency to support them with their investigations. Lock down money that has been obtained through fraud, so that it can be returned to victims. Close customer accounts, when this is necessary, and ensuring money is returned to the correct place. Respond to escalations about potential financial crime concerns from colleagues in the customer support team. Review and approve customer requests to increase their payment limits, to help ensure high value payments are made safely. The Financial Crime team's mission is to earn and keep customers’ trust, support Monzo’s safe growth, and contribute to building a safer society.