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Role Overview:
- Leads outreach to stopped-out students and guides them to readmission.
- Primary contact for adult learners returning to UNC System institutions.
Key Responsibilities:
- High-volume outbound calls, texts, and emails.
- Discovery conversations and CRM pipeline management.
- Warm handoffs to campus partners.
What You Bring:
- Bachelor's degree and 1+ years in admissions or outreach.
- CRM, FERPA knowledge, and strong listening skills.
What We Offer:
- Medical, dental, vision, 401K match.
- Generous time-off and remote flexibility.
Project Kitty Hawk
Project Kitty Hawk builds pathways for adult learners to earn workforce-aligned degrees and credentials from North Carolina's public universities. The company values collaboration, innovation, empathy, integrity, and teamwork, hiring talented people dedicated to the mission.