Campaign Manager

The Campaign Manager is a critical operational role focused on supporting companies throughout their fundraising lifecycle on StartEngine—from onboarding and preparing for launch, through an active campaign, and after a raise has closed. This is a client-facing position that requires close coordination with internal teams to ensure companies are properly supported at every stage. You’ll oversee operational readiness, track compliance requirements, manage disbursement processes, and serve as a primary point of contact for issuer questions. This role sits within the operations function of the Customer Experience team and plays a key part in maintaining StartEngine’s high standard of service and execution. The role involves serving as the operational lead for companies preparing to launch, actively raising, and post-close; monitoring upcoming campaign launches and ensuring onboarding milestones are met; tracking compliance requirements and confirming necessary documents are collected before launch; coordinating internal communication across Sales, Compliance, and Investor Experience teams; overseeing disbursement readiness, including reviewing escrow status and fee structures; serving as the primary point of contact for closed issuers, assisting with post-raise operations; supporting annual SEC filing processes and termination filings when applicable; managing outstanding invoices in coordination with Finance and Sales; maintaining accurate records and proactively address any operational issues and providing backup support for issuer-facing responsibilities during teammate absences.