Oversee Pacaso’s regional operations for Repairs and Maintenance on the West Coast; build, develop, and lead a team comprised of Maintenance Coordinator(s), Maintenance Manager(s), and Technician(s) across multiple sub-markets. Support Regional Director of Operations in developing a scalable model for Maintenance that maximizes profitability and enables Pacaso to deliver world-class properties. Partner with cross-functional leaders and Home Management on strategic initiatives to drive down Maintenance costs, increase revenue, and optimize regional performance.
Direct daily Maintenance operations, develop SLAs, and manage KPIs; establish performance objectives and provide weekly reporting to leadership.