Job Description
Own and develop the product roadmap for Customer Operations technology.
Develop and launch automation, AI-powered tools, and support workflows.
Partner with the Head of Customer Operations to align product priorities with operational goals.
Champion the customer voice through data, feedback, and research.
Drive operational impact through improved routing, resolution times, and enhanced self-service.
About Gametime
Gametime unites the world through shared experiences, making it easy for people to discover and access the live experiences that matter most.