Job Description
A technically strong and customer-centric Customer Success Engineer (SDE III) is needed to lead complex integrations, troubleshoot production issues, and mentor junior engineers. This role blends backend development and integration skills with a customer success mindset. You will work closely with engineering, product, and support teams, serving as a trusted technical partner to clients. You’ll work extensively with tools like Postman and Insomnia , writing custom scripts to automate integrations, validate API flows, and streamline customer implementations. You’ll collaborate directly with customers and internal teams to drive adoption, solve technical challenges, and ensure a seamless post-sales experience.
About Netomi AI
At Netomi AI, they are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands.