Job Description
The Senior UX Researcher will work with other Insights team members in helping Tala identify and design new product features that empower our users to better manage their financial lives by interacting with our current and future customers. The Senior UX Researcher will lead end-to-end research initiatives, owning the entire research lifecycle, from identifying research questions and opportunities that align with business objectives to delivering impactful recommendations.
You will execute research and drive insights generation, designing, executing, and analyzing a wide range of research studies (surveys, interviews, focus groups, usability tests, etc.) to uncover needs and market trends. Translate complex research findings into clear, compelling and actionable insights that directly inform product development and business strategy. You will collaborate closely with cross-functional teams and stakeholders, building strong relationships to embed a deep understanding of our users across the organization.
About Tala
Tala is on a mission to unleash the economic power of the Global Majority – the 4 billion people overlooked by existing financial systems.