Home or Office Live Chat Support Agent

As a Home or Office Live Chat Support Agent, you will be responsible for providing exceptional customer service by responding to live chat inquiries from our customers. You will be the face of our company and play a critical role in ensuring customer satisfaction and loyalty. This position offers the flexibility to work from either your home or office. Key responsibilities include managing and responding to live chat inquiries in a timely manner, understanding customer needs, updating customer information, and liaising with other departments. Staying up-to-date with product launches is also essential. The qualifications include a high school diploma, customer service experience, excellent communication skills, proficiency in Microsoft Office, and strong problem-solving abilities. The company also offers a competitive salary, work from home or office option, insurance, employee discounts and opportunities for growth.