Engagement Manager

The Rackspace Public Cloud Professional Services Engagement Manager will manage several individual but related projects to the required standard of quality within the specified constraints of time and cost for the customer. The projects are typically medium to large, with medium complexity, and have high risk exposure. Ensures the coherence of each project and develops and maintains the appropriate environment to support each workstream within it. Responsible for the project producing a result which is capable of achieving the benefits defined in the Statement of Work. Plan, manage, and drive the delivery of complex infrastructure projects across cloud platforms, on-prem-to-cloud and/or cloud-to-cloud assessments and migrations, security assessments, application modernization, developer tools, databases, and analytics systems. Monitor and communicate progress, priorities, risks, and dependencies to stakeholders, escalating issues as needed. Define and enforce delivery best practices, including Agile methodologies, infrastructure release processes, and governance standards. Define and track KPIs to measure project success and organizational impact.