Payroll Implementation Specialist

This is an exciting time to join Remote and make a personal difference in the global employment space as a Global Payroll Implementation Specialist, joining our Global Payroll Implementation team. In your role, you will be technically implementing multiple new customers of all sizes onto our Remote Global Payroll solution platform with accuracy and within agreed timescales. You will be reporting to the Manager, Global Payroll Implementations. Job Responsibilities: Serve as a primary point of contact for Payroll customers to set up and provide an accurate and seamless transition of their payroll requirements to Remote’s Payroll products and services. Analyze customers’ payroll needs and provide appropriate recommendations. Direct and manage the implementation of new customers from the start of the relationship, including: Obtaining all required customer and employee’s payroll data information for new customer payroll set-ups per legal entity. Configuration of Remote’s Global Payroll system on a customer by customer basis. Coordination of parallel payroll runs and reconciliation of wage-based taxes . Verify payroll and tax set up is compliant with statutory regulations. Coordination and communication of payroll Go-Live. Handing over an accurate payroll to our Remote Payroll Operations team. Effectively communicate with customers, teammates, supervisors and vendors in a timely and clear fashion. Establish and maintain positive customer working relationships, successfully contribute to high customer retention rates. Provide support and training to new customers and employees regarding payroll process and general country specific payroll needs. Provide customer focused interaction ensuring timely response, accurate information and effective follow-up on all customer and/or internal requests and/or issues. Maintain confidentiality of all customer and employee information. Help in the creation and maintenance of the process documentation. Work with internal teams to improve our platform, completing UAT Testing through shipping.