Responsible for the technical support of our customers after internal training, abroad and in France.
Provide a high level of support and assistance to our customers, including installations, user training, curative and preventive maintenance, and telephone support.
Operations will be carried out directly on the customer's site, the position is therefore itinerant in nature.
Carrying out repair, maintenance and qualification work on in vitro diagnostic equipment at the customer’s premises.
Providing technical support to customers via telephone or remote maintenance.
Travel within Germany and, in exceptional cases, worldwide.
Bruker enables scientists and engineers to make post-genomic discoveries and develop applications that improve human life quality. They offer differentiated life science and diagnostics systems, with locations globally and Hain Lifescience as part of the Bruker technology group since 2018.
Coordinate daily service team activities and workload distribution.
Provide support to Key Accounts and ensure service performance on-site.
Drive service performance and continuous improvement.
Bruker is a leading analytical instrumentation company, offering advanced solutions across research and development. With over 11,000 employees in over 90 locations, they focus on improving product safety, accelerating time-to-market, and enhancing quality of life through innovation.
Supports customers through on-site activities such as installation, implementation, maintenance and repair.
Installs and optimizes hardware/software/network products and configurations at customer sites; diagnosis and resolves performance problems.
Advises customers on preventative maintenance, manages product escalations and may deliver internal technical training.
Agilent Technologies Inc. is a global leader in laboratory and clinical technologies. With 18,000 employees around the world, our global reach and comprehensive solutions provide the most reliable and accurate results, as well as optimal scientific, economic, and operational outcomes.
Provide on-site service including preventive maintenance, calibration, installation, and training.
Manage inventory, trip planning, and administrative tasks related to service functions.
Troubleshoot, repair, and calibrate instruments at customer sites within the assigned region.
Anton Paar USA sells and supports Anton Paar's range of high-precision measuring instruments. They are a highly diverse, dynamic, and financially sound company that has grown every year since its start in 1986.