Supports customers through on-site activities such as installation, implementation, maintenance and repair.
Installs and optimizes hardware/software/network products and configurations at customer sites; diagnosis and resolves performance problems.
Advises customers on preventative maintenance, manages product escalations and may deliver internal technical training.
Agilent Technologies Inc. is a global leader in laboratory and clinical technologies. With 18,000 employees around the world, our global reach and comprehensive solutions provide the most reliable and accurate results, as well as optimal scientific, economic, and operational outcomes.
Delivers industry leading service through instrument installations, training, preventative maintenance, repairs, operational assistance, and trade shows to customers and operators.
Takes lead and also collaborates when needed with other FSE’s and Technical Advisor team to resolve customer issues, improve processes, define corrective actions, and remain responsible for completion of service cases to meet customer satisfaction.
Continuously seek and support new approaches, practices, and processes to improve the efficiency, training services offered, and ability to care for our customers.
LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Our high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications.
Install, support, troubleshoot, repair, and maintain all Intuitive products.
Fulfill all service agreements and warranty obligations and exceed customer expectations.
Provide mentoring to junior Field Service Engineers and perform regional administrative tasks.
Intuitive believes that minimally invasive care is life-enhancing care and expands the potential of physicians to heal without constraints through ingenuity and intelligent technology. They strive to foster an inclusive and diverse team, committed to making a difference, with passionate people who want to make a difference.
Ensure service agreements and warranty obligations are met and surpassed while exceeding customer expectations.
Provide technical expertise, resolve issues, and deliver outstanding support to valued customers.
Responsible for the installation, support, troubleshooting, repair, and maintenance of all products.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. Their technologies like the da Vinci surgical system and Ion have transformed how care is delivered for millions of patients worldwide. They're a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.
Install, calibrate, maintain, and repair Colorbiotics equipment at customer sites
Troubleshoot mechanical and electrical issues, coordinating part orders and replacements as needed
Deliver real-time feedback and field insights to engineering and product development teams
Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction. They have subsidiaries in 103 countries around the world and approximately 33,000 employees.
Perform timely preventative maintenance of medical equipment.
Troubleshoot, service repairs and installations.
Maintain customer relationships and ensure timely communication.
GE HealthCare partners with customers, providing medical technology, devices, and care solutions. They strive for a world where healthcare has no limits and offer a collaborative and supportive culture.
Perform maintenance, troubleshoot, diagnose, and repair Intuitive products in the assigned territory.
Coordinate and perform system/hardware delivery and installation, understanding O.R. protocol and HIPAA standards.
Complete administrative duties, maintain inventory, and support Intuitive teams to facilitate company objectives.
Intuitive believes that minimally invasive care is life-enhancing care and expands the potential of physicians to heal without constraints. They are a pioneer and market leader in robotic-assisted surgery, committed to making a difference and fostering an inclusive and diverse team.
Install, support, troubleshoot, repair, and maintain all Intuitive products in their assigned territory ensuring all service agreements and warranty obligations are fulfilled.
Expertise in electro-mechanical systems, specialized training, as well as excellent customer service and communication skills are required.
Perform scheduled maintenance, troubleshoot, diagnose, and repair all Intuitive products, coordinate and perform system and hardware delivery and installation.
Intuitive believes that minimally invasive care is life-enhancing care, expanding the potential of physicians to heal without constraints through ingenuity and intelligent technology. They are a pioneer and leading company in the field of robotic-assisted surgery striving to foster an inclusive and diverse team.
Provide technical support in the form of troubleshooting on site or via phone.
Perform installation, startup, and commissioning of various products.
Test and troubleshoot system functions and train customers in operation and maintenance.
Matrix designs, manufactures, and sells innovative technological products that help keep people safe. Originally focused on the underground coal mining industry, Matrix has expanded into new industrial markets in the United States and globally.
Provide expert hands-on technical expertise in installation, commissioning, training, maintenance, fault-finding and customer support.
Deliver highly competent, effective and focused engineering and technical support to achieve maximum customer satisfaction.
Familiarize with specific instrumentation, liaise with customers, inspect, install, set up, test and achieve specifications of systems.
Bruker enables scientists to make breakthrough discoveries and develop new applications that improve the quality of human life through high-performance scientific instruments and analytical solutions. They have over 11,000 employees worldwide across 90 locations.
Calibrate measurement and test equipment (M&TE) to manufactures specifications
Determine out of tolerance conditions for customer M&TE and calibration standards
Provide corrective action (i.e., adjustments, minor repairs) for out of tolerance conditions
Transcat is a leading calibration and compliance services provider in North America and beyond. With over 1,000 employees, they deliver on their Trust in Every Measure promise to customers in vital industries through employees who live their values every day.
Program, debug, and troubleshoot PLC systems to optimize machine performance.
Troubleshoot customer equipment issues on-site, providing timely and effective solutions.
Assist with on-site installations, commissioning, and upgrades of new and existing machinery.
Barry-Wehmiller is a global supplier of engineering consulting and manufacturing technology for various industries. They are a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.
Support key life sciences clients through onsite preventive maintenance (PM) and validation services.
Develop, prepare, and execute PM protocols for laboratory equipment for our clients in support of GMP/FDA requirements.
Troubleshoot electrical, mechanical, software and computerized systems/software.
Transcat is a leading calibration and compliance services provider in North America and beyond. They have over 1,000 employees in technical, consulting, operational, sales, finance, and corporate roles with a values-based culture where people care about each other.
Provide intraoperative and non-intraoperative technical phone support to customers and field personnel.
Analyze and troubleshoot complex robotic problems using remote diagnostics over the telephone.
Drive resolution of all product performance issues until an acceptable solution is identified.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. They have transformed how care is delivered for millions of patients worldwide and are a team of engineers, clinicians, and innovators united by one purpose.
Execute System Startup checklists at customer sites.
Program and test 3rd party meters on-site.
Diagnose and repair on-site product issues.
Legrand is the global specialist in electrical and digital building infrastructures, offering solutions for residential, commercial, and data center markets. They are a global, publicly traded company listed on the Euronext with comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match and paid time off.
Prepare the installation by familiarizing yourself with the technical specifications of the system and ensuring the technical and material prerequisites internally and with the client in order to carry out the installation within the deadlines.
Carry out the on-site installation of a system and the training of the client in order to carry out the commissioning in accordance with the specifications.
Carry out regular and/or preventive maintenance according to the defined protocol for the system concerned in order to meet compliance or contractual criteria towards the client.
Bruker enables scientists to make revolutionary discoveries and develop new applications that improve the quality of human life. With its high-performance scientific instruments and valuable analytical and diagnostic solutions, Bruker offers scientists the exploration of life and materials at the molecular, cellular, and microscopic levels. They have over 9700 employees worldwide, deployed across more than 100 locations.
Evaluate, troubleshoot, analyze, identify and repair fitness bikes, treadmills, smart home gym systems, wine coolers, and similar products.
Possess the skills to read and comprehend manufacturer's manuals and instructions used in repairing equipment.
Committed to providing exceptional customer service, be tech savvy with a mobile phone and excellent communication skills.
AIT Home Delivery offers final delivery, assembly, and/or repair of consumer goods. Their dedicated teams of contractors offer fast and reliable home services for many high-end companies sending goods directly to consumers.