Source Job

• Install, support, troubleshoot, repair, and maintain all Intuitive products.
• Fulfill all service agreements and warranty obligations and exceed customer expectations.
• Provide mentoring to junior Field Service Engineers and perform regional administrative tasks.

Intuitive believes that minimally invasive care is life-enhancing care and expands the potential of physicians to heal without constraints through ingenuity and intelligent technology. They strive to foster an inclusive and diverse team, committed to making a difference, with passionate people who want to make a difference.

• Perform system and hardware delivery and installation.
• Troubleshoot, diagnose, and repair all Intuitive products and associated equipment.
• Complete all administrative duties within the prescribed timeframes.

Intuitive believes that minimally invasive care is life-enhancing care and expands the potential of physicians to heal without constraints through ingenuity and intelligent technology. They foster an inclusive and diverse team committed to making a difference.

• Ensure service agreements and warranty obligations are met and surpassed while exceeding customer expectations.
• Provide technical expertise, resolve issues, and deliver outstanding support to valued customers.
• Responsible for the installation, support, troubleshooting, repair, and maintenance of all products.

Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. Their technologies like the da Vinci surgical system and Ion have transformed how care is delivered for millions of patients worldwide. They're a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.

• Manage Customer Technical Relations after the point of Sale on All Intuitive Surgical Products, in an assigned territory.
• Work independently, manage and prioritize technical escalations, and establish and maintain expectations with both the direct customer and other Intuitive surgical employees.
• Filed service Engineer will be supporting all da Vinci® Surgical platforms

Intuitive Surgical is a global leader in robotic-assisted surgery and minimally invasive care. They have transformed how care is delivered for millions of patients worldwide with technologies like the da Vinci surgical system and Ion. They're a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.

• Perform timely preventative maintenance of medical equipment.
• Troubleshoot, service repairs and installations.
• Maintain customer relationships and ensure timely communication.

GE HealthCare partners with customers, providing medical technology, devices, and care solutions. They strive for a world where healthcare has no limits and offer a collaborative and supportive culture.

• Provide remote and sometimes local expert technical support to customers, solving challenges and ensuring seamless product performance
• Install and commission products on customer sites and teach distributors and contractors how to service and use their products
• Diagnose and root cause issues, create/write up test reports, service reports, new knowledge base articles, and ticketing to organize issues

Ampd Energy is transforming how cities build by offering cleaner, smarter, and more sustainable solutions. They are making the construction industry emission-free with advanced, compact, and connected battery energy storage systems.

• Delivers industry leading service through instrument installations, training, preventative maintenance, repairs, operational assistance, and trade shows to customers and operators.
• Takes lead and also collaborates when needed with other FSE’s and Technical Advisor team to resolve customer issues, improve processes, define corrective actions, and remain responsible for completion of service cases to meet customer satisfaction.
• Continuously seek and support new approaches, practices, and processes to improve the efficiency, training services offered, and ability to care for our customers.

LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Our high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications.

• Provide fuel cell service during field visit dispatches.
• Diagnose errors or technical problems and determine/implement proper solutions.
• Maintain/build positive relationships with customers.

Bloom Energy is a solid oxide fuel cell company. They are a growing company headquartered in San Jose, California that provides clean, reliable, and resilient energy to businesses including many Fortune 100 companies.

• Provide expert-level support to crane operations across North America.
• Offer on-demand technical troubleshooting to service technicians during crane commissioning.
• Maintain subject matter expertise on new products and features through continuous training.

Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. With 16,000+ professionals in over 50 countries, they are trusted every day to lift, handle, and move what the world needs.

• Provide technical assistance to customers by all existing communication channels.
• Analyze technical problems with cars and/or light/heavy goods vehicles.
• Follow defined work instructions and escalation processes.

Bosch shapes the future by inventing high-quality technologies and services. With over 300 specialized associates and around 15 nationalities, Bosch activities in Lisbon focus on sales, marketing, communication, training, nearshoring services and shared support for human resources services to Europe.