Install, support, troubleshoot, repair, and maintain all Intuitive products.
Fulfill all service agreements and warranty obligations and exceed customer expectations.
Provide mentoring to junior Field Service Engineers and perform regional administrative tasks.
Intuitive believes that minimally invasive care is life-enhancing care and expands the potential of physicians to heal without constraints through ingenuity and intelligent technology. They strive to foster an inclusive and diverse team, committed to making a difference, with passionate people who want to make a difference.
Install, support, troubleshoot, repair, and maintain all Intuitive products in their assigned territory ensuring all service agreements and warranty obligations are fulfilled.
Expertise in electro-mechanical systems, specialized training, as well as excellent customer service and communication skills are required.
Perform scheduled maintenance, troubleshoot, diagnose, and repair all Intuitive products, coordinate and perform system and hardware delivery and installation.
Intuitive believes that minimally invasive care is life-enhancing care, expanding the potential of physicians to heal without constraints through ingenuity and intelligent technology. They are a pioneer and leading company in the field of robotic-assisted surgery striving to foster an inclusive and diverse team.
Perform system and hardware delivery and installation.
Troubleshoot, diagnose, and repair all Intuitive products and associated equipment.
Complete all administrative duties within the prescribed timeframes.
Intuitive believes that minimally invasive care is life-enhancing care and expands the potential of physicians to heal without constraints through ingenuity and intelligent technology. They foster an inclusive and diverse team committed to making a difference.
Manage Customer Technical Relations after the point of Sale on All Intuitive Surgical Products, in an assigned territory.
Work independently, manage and prioritize technical escalations, and establish and maintain expectations with both the direct customer and other Intuitive surgical employees.
Filed service Engineer will be supporting all da Vinci® Surgical platforms
Intuitive Surgical is a global leader in robotic-assisted surgery and minimally invasive care. They have transformed how care is delivered for millions of patients worldwide with technologies like the da Vinci surgical system and Ion. They're a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.
Delivers industry leading service through instrument installations, training, preventative maintenance, repairs, operational assistance, and trade shows to customers and operators.
Takes lead and also collaborates when needed with other FSE’s and Technical Advisor team to resolve customer issues, improve processes, define corrective actions, and remain responsible for completion of service cases to meet customer satisfaction.
Continuously seek and support new approaches, practices, and processes to improve the efficiency, training services offered, and ability to care for our customers.
LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Our high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications.
Ensure service agreements and warranty obligations are met and surpassed while exceeding customer expectations.
Provide technical expertise, resolve issues, and deliver outstanding support to valued customers.
Responsible for the installation, support, troubleshooting, repair, and maintenance of all products.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. Their technologies like the da Vinci surgical system and Ion have transformed how care is delivered for millions of patients worldwide. They're a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.
Provide installation and technical support for complex Snap-on products.
Troubleshoot, document, and train internal and external customers.
Make recommendations to improve and enhance products.
Snap-on is known for the quality of their products, but it is the passion and character of their people that make the company a global leader. With diverse talents and a deep pride in the Snap-on family of brands, they drive innovation and create value.
Provide remote and sometimes local expert technical support to customers, solving challenges and ensuring seamless product performance
Install and commission products on customer sites and teach distributors and contractors how to service and use their products
Diagnose and root cause issues, create/write up test reports, service reports, new knowledge base articles, and ticketing to organize issues
Ampd Energy is transforming how cities build by offering cleaner, smarter, and more sustainable solutions. They are making the construction industry emission-free with advanced, compact, and connected battery energy storage systems.
Perform timely preventative maintenance of medical equipment.
Troubleshoot, service repairs and installations.
Maintain customer relationships and ensure timely communication.
GE HealthCare partners with customers, providing medical technology, devices, and care solutions. They strive for a world where healthcare has no limits and offer a collaborative and supportive culture.
Provide support to sales team with development of project work scope and sales estimates (cost to include labor, subcontract, materials, tools, etc.).
Prepare, schedule, coordinate, and monitor assigned field service projects.
Lead and execute onsite line-up meetings with field technicians at customer locations for critical projects and provide technical guidance as needed.
Enprotech is the largest supplier of repair, rebuilding, and field services for the metal forming and steel industry in North America and part of the ITOCHU family of companies. They are committed to providing team members with a safe and inclusive place to work of an unknown size.
Monitor accounts and participate in support activities for problem resolution.
Install/remove equipment, modifications, and engineering changes.
Provide phone and technical support to customers and other technicians.
FUJIFILM North America Corporation provides products for both consumers and business customers. It has five operating divisions and Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging.