Execute System Startup checklists at customer sites.
Program and test 3rd party meters on-site.
Diagnose and repair on-site product issues.
Legrand is the global specialist in electrical and digital building infrastructures, offering solutions for residential, commercial, and data center markets. They are a global, publicly traded company listed on the Euronext with comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match and paid time off.
Delivers industry leading service through instrument installations, training, preventative maintenance, repairs, operational assistance, and trade shows to customers and operators.
Takes lead and also collaborates when needed with other FSE’s and Technical Advisor team to resolve customer issues, improve processes, define corrective actions, and remain responsible for completion of service cases to meet customer satisfaction.
Continuously seek and support new approaches, practices, and processes to improve the efficiency, training services offered, and ability to care for our customers.
LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Our high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications.
Ensure service agreements and warranty obligations are met and surpassed while exceeding customer expectations.
Provide technical expertise, resolve issues, and deliver outstanding support to valued customers.
Responsible for the installation, support, troubleshooting, repair, and maintenance of all products.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. Their technologies like the da Vinci surgical system and Ion have transformed how care is delivered for millions of patients worldwide. They're a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.
Monitor accounts and participate in support activities for problem resolution.
Install/remove equipment, modifications, and engineering changes.
Provide phone and technical support to customers and other technicians.
FUJIFILM North America Corporation provides products for both consumers and business customers. It has five operating divisions and Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging.
Perform system and hardware delivery and installation.
Troubleshoot, diagnose, and repair all Intuitive products and associated equipment.
Complete all administrative duties within the prescribed timeframes.
Intuitive believes that minimally invasive care is life-enhancing care and expands the potential of physicians to heal without constraints through ingenuity and intelligent technology. They foster an inclusive and diverse team committed to making a difference.
Review analytical data for release, stability, and in-process testing.
Oversight of laboratories including investigations for out of specification, out of trend, deviations, and/or anomalous results.
Follow up with the contract laboratories to correct any deficiencies/omissions in the provided test packages.
BridgeBio pioneers a “moneyball for biotech” approach. They pool projects and promising early-stage research from academia together under one financial umbrella to reduce risk and unleash innovation and build bridges to groundbreaking advancements in rare disease, and develop life-changing medicines.
Program, debug, and troubleshoot PLC systems to optimize machine performance.
Troubleshoot customer equipment issues on-site, providing timely and effective solutions.
Assist with on-site installations, commissioning, and upgrades of new and existing machinery.
Barry-Wehmiller is a global supplier of engineering consulting and manufacturing technology for various industries. They are a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.
Provide technical support to customers via phone, email, and video conference.
Resolve hardware, software, assay and training related issues in a 24/7 environment.
Independently resolve complex and routine issues and mentor peers.
Beckman Coulter Diagnostics, a Danaher company, innovates in life sciences, diagnostics and biotechnology to improve patient health. They are a global leader in clinical diagnostics, impacting 1.2 billion patients and more than three million clinicians per year.
Inspect and evaluate damages to different types of mechanical and electronic systems.
Analyze requirements and specifications to determine comparable equipment replacements.
Provide research to determine costs associated with equipment replacement.
J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. They provide a comprehensive suite of services, products, and data that enable clients to navigate complex situations.
Install, support, troubleshoot, repair, and maintain all Intuitive products.
Fulfill all service agreements and warranty obligations and exceed customer expectations.
Provide mentoring to junior Field Service Engineers and perform regional administrative tasks.
Intuitive believes that minimally invasive care is life-enhancing care and expands the potential of physicians to heal without constraints through ingenuity and intelligent technology. They strive to foster an inclusive and diverse team, committed to making a difference, with passionate people who want to make a difference.
Provide expert-level support to crane operations across North America.
Offer on-demand technical troubleshooting to service technicians during crane commissioning.
Maintain subject matter expertise on new products and features through continuous training.
Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. With 16,000+ professionals in over 50 countries, they are trusted every day to lift, handle, and move what the world needs.
Prepare the installation by familiarizing yourself with the technical specifications of the system and ensuring the technical and material prerequisites internally and with the client in order to carry out the installation within the deadlines.
Carry out the on-site installation of a system and the training of the client in order to carry out the commissioning in accordance with the specifications.
Carry out regular and/or preventive maintenance according to the defined protocol for the system concerned in order to meet compliance or contractual criteria towards the client.
Bruker enables scientists to make revolutionary discoveries and develop new applications that improve the quality of human life. With its high-performance scientific instruments and valuable analytical and diagnostic solutions, Bruker offers scientists the exploration of life and materials at the molecular, cellular, and microscopic levels. They have over 9700 employees worldwide, deployed across more than 100 locations.
Support ongoing environmental monitoring programs.
Assist with site assessment and remediation projects.
Design, construction, maintenance & repair of environmental monitoring equipment.
Dudek began in 1980 with a vision to serve Southern California’s water and wastewater agencies. Today, they are a 100% employee-owned firm supporting clients nationwide and delivering projects that improve and protect the built and natural environments of communities throughout the United States. Their employees are unified by a singular commitment to supporting projects that address key societal issues.
Lead GxP system qualification and validation activities for the eQMS, COTS, and TPS using a risk-based approach.
Administer and continuously improve eQMS quality event workflows - CAPA, nonconformance records (NCR), deviations, change controls, and document management.
Lead and maintain the Vendor Qualification Program and Third-Party System (TPS) audit schedule, including initial qualification, periodic requalification, performance monitoring.
Cogstate is advancing the science of brain health - making it faster, easier, and more accurate to assess cognition across clinical trials, healthcare settings, and everyday life. Our global team of experts spans psychology, data science, operations, and technology.
Install, support, troubleshoot, repair, and maintain all Intuitive products in their assigned territory ensuring all service agreements and warranty obligations are fulfilled.
Expertise in electro-mechanical systems, specialized training, as well as excellent customer service and communication skills are required.
Perform scheduled maintenance, troubleshoot, diagnose, and repair all Intuitive products, coordinate and perform system and hardware delivery and installation.
Intuitive believes that minimally invasive care is life-enhancing care, expanding the potential of physicians to heal without constraints through ingenuity and intelligent technology. They are a pioneer and leading company in the field of robotic-assisted surgery striving to foster an inclusive and diverse team.
Perform timely preventative maintenance of medical equipment.
Troubleshoot, service repairs and installations.
Maintain customer relationships and ensure timely communication.
GE HealthCare partners with customers, providing medical technology, devices, and care solutions. They strive for a world where healthcare has no limits and offer a collaborative and supportive culture.
Supports customers through on-site activities such as installation, implementation, maintenance and repair.
Installs and optimizes hardware/software/network products and configurations at customer sites; diagnosis and resolves performance problems.
Advises customers on preventative maintenance, manages product escalations and may deliver internal technical training.
Agilent Technologies Inc. is a global leader in laboratory and clinical technologies. With 18,000 employees around the world, our global reach and comprehensive solutions provide the most reliable and accurate results, as well as optimal scientific, economic, and operational outcomes.
Manages curricula and learner roles, including periodic review of curricula, learner roles, and training requirements with department heads and QMS Admin.
Coordinates with study team leads to update study-specific training documents, routes for approvals, and manages study team learner role membership in the LMS.
Coordinates with document owners and Doc Control to create or revise Training Requirements with new or revised controlled documents and training materials.
Celcuity is a clinical-stage, publicly traded biotechnology company focused on extending the lives of cancer patients through targeted therapies for solid tumor indications. The company was founded to develop a better way to treat the cellular drivers of tumor growth.
Investigate product complaints and evaluate potential adverse events.
Analyze field complaints and support product investigations.
Ensure complaint handling complies with FDA and ISO regulations.
Fusion Life Sciences Technologies is a WBE-certified Healthcare Staffing and Engineering Services provider supporting industries including Pharma, Medical Devices, Aeronautical, Supply Chain, Heavy/Light Industrial, Food & Beverage, and Automotive. Their wide network of consultants and contract-to-hire engineers brings deep expertise across various sectors, leveraging AI-powered software for sourcing and screening top talent with rapid response times.
You advise our existing and new customers on analysis services, sampling and specific analytical requirements.
You develop individual, tailor-made offers based on the respective customer requirements.
Even after the order has been received, you remain in contact with your customers and ensure consistently reliable support.
Eurofins Umwelt is Germany's leading environmental analyst for chemical and microbiological investigations of water, air and solids, benefiting authorities, businesses and service providers and helping to improve our (environment). They stand out due to sustainability both in the corporate values and in the product and continue to grow. In just 35 years, Eurofins has grown to over 63,000 employees in a network of more than 950 independent companies in 60 countries with more than 900 laboratories.