Perform system and hardware delivery and installation.
Troubleshoot, diagnose, and repair all Intuitive products and associated equipment.
Complete all administrative duties within the prescribed timeframes.
Intuitive believes that minimally invasive care is life-enhancing care and expands the potential of physicians to heal without constraints through ingenuity and intelligent technology. They foster an inclusive and diverse team committed to making a difference.
Install, support, troubleshoot, repair, and maintain all Intuitive products in their assigned territory ensuring all service agreements and warranty obligations are fulfilled.
Expertise in electro-mechanical systems, specialized training, as well as excellent customer service and communication skills are required.
Perform scheduled maintenance, troubleshoot, diagnose, and repair all Intuitive products, coordinate and perform system and hardware delivery and installation.
Intuitive believes that minimally invasive care is life-enhancing care, expanding the potential of physicians to heal without constraints through ingenuity and intelligent technology. They are a pioneer and leading company in the field of robotic-assisted surgery striving to foster an inclusive and diverse team.
Ensure service agreements and warranty obligations are met and surpassed while exceeding customer expectations.
Provide technical expertise, resolve issues, and deliver outstanding support to valued customers.
Responsible for the installation, support, troubleshooting, repair, and maintenance of all products.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. Their technologies like the da Vinci surgical system and Ion have transformed how care is delivered for millions of patients worldwide. They're a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.
Install, support, troubleshoot, repair, and maintain all Intuitive products.
Fulfill all service agreements and warranty obligations and exceed customer expectations.
Provide mentoring to junior Field Service Engineers and perform regional administrative tasks.
Intuitive believes that minimally invasive care is life-enhancing care and expands the potential of physicians to heal without constraints through ingenuity and intelligent technology. They strive to foster an inclusive and diverse team, committed to making a difference, with passionate people who want to make a difference.
Delivers industry leading service through instrument installations, training, preventative maintenance, repairs, operational assistance, and trade shows to customers and operators.
Takes lead and also collaborates when needed with other FSE’s and Technical Advisor team to resolve customer issues, improve processes, define corrective actions, and remain responsible for completion of service cases to meet customer satisfaction.
Continuously seek and support new approaches, practices, and processes to improve the efficiency, training services offered, and ability to care for our customers.
LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Our high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications.
Execute System Startup checklists at customer sites.
Program and test 3rd party meters on-site.
Diagnose and repair on-site product issues.
Legrand is the global specialist in electrical and digital building infrastructures, offering solutions for residential, commercial, and data center markets. They are a global, publicly traded company listed on the Euronext with comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match and paid time off.
Install, calibrate, maintain, and repair Colorbiotics equipment at customer sites
Troubleshoot mechanical and electrical issues, coordinating part orders and replacements as needed
Deliver real-time feedback and field insights to engineering and product development teams
Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction. They have subsidiaries in 103 countries around the world and approximately 33,000 employees.
Lead onsite deployment and commissioning of robotic systems.
Perform advanced troubleshooting and system diagnostics.
Coordinate with multiple trades and client teams for installation planning.
The PAC Group specializes in engineering consulting, program management, and operational excellence. They partner with companies in automotive, aerospace, industrial, and technology sectors, providing strategic guidance and hands-on execution.
Provide expert-level support to crane operations across North America.
Offer on-demand technical troubleshooting to service technicians during crane commissioning.
Maintain subject matter expertise on new products and features through continuous training.
Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. With 16,000+ professionals in over 50 countries, they are trusted every day to lift, handle, and move what the world needs.
Serve as second-tier technical support, diagnosing and resolving complex customer inquiries promptly.
Support and engage a wide range of external stakeholders by translating complex technical issues into actions.
Perform in-person field support as needed and maintain expertise in utility technical requirements.
ConnectDER represents the next generation in US-based resource technology product development. They are a dynamic, venture-backed company based in Philadelphia, PA, with a team of over 50 dedicated professionals working in remote, hybrid, and on-site roles across the United States.
Perform timely preventative maintenance of medical equipment.
Troubleshoot, service repairs and installations.
Maintain customer relationships and ensure timely communication.
GE HealthCare partners with customers, providing medical technology, devices, and care solutions. They strive for a world where healthcare has no limits and offer a collaborative and supportive culture.