Execute System Startup checklists at customer sites.
Program and test 3rd party meters on-site.
Diagnose and repair on-site product issues.
Legrand is the global specialist in electrical and digital building infrastructures, offering solutions for residential, commercial, and data center markets. They are a global, publicly traded company listed on the Euronext with comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match and paid time off.
Install, support, troubleshoot, repair, and maintain all Intuitive products.
Fulfill all service agreements and warranty obligations and exceed customer expectations.
Provide mentoring to junior Field Service Engineers and perform regional administrative tasks.
Intuitive believes that minimally invasive care is life-enhancing care and expands the potential of physicians to heal without constraints through ingenuity and intelligent technology. They strive to foster an inclusive and diverse team, committed to making a difference, with passionate people who want to make a difference.
Ensure service agreements and warranty obligations are met and surpassed while exceeding customer expectations.
Provide technical expertise, resolve issues, and deliver outstanding support to valued customers.
Responsible for the installation, support, troubleshooting, repair, and maintenance of all products.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. Their technologies like the da Vinci surgical system and Ion have transformed how care is delivered for millions of patients worldwide. They're a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.
Install, support, troubleshoot, repair, and maintain all Intuitive products in their assigned territory ensuring all service agreements and warranty obligations are fulfilled.
Expertise in electro-mechanical systems, specialized training, as well as excellent customer service and communication skills are required.
Perform scheduled maintenance, troubleshoot, diagnose, and repair all Intuitive products, coordinate and perform system and hardware delivery and installation.
Intuitive believes that minimally invasive care is life-enhancing care, expanding the potential of physicians to heal without constraints through ingenuity and intelligent technology. They are a pioneer and leading company in the field of robotic-assisted surgery striving to foster an inclusive and diverse team.
Lead field startup/commissioning activities and provide onsite support.
Provide technical support to product development and field service technicians.
Lead technical support training and root-cause analysis initiatives.
TurboCell delivers low- to no-emission energy anywhere and operates on a wide variety of fuels, including 100% hydrogen. TurboCell is part of the Endeavour Energy ecosystem, a purpose-driven organization helping innovators to develop and launch global solutions for global challenges.
Program, debug, and troubleshoot PLC systems to optimize machine performance.
Troubleshoot customer equipment issues on-site, providing timely and effective solutions.
Assist with on-site installations, commissioning, and upgrades of new and existing machinery.
Barry-Wehmiller is a global supplier of engineering consulting and manufacturing technology for various industries. They are a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.
Perform maintenance, troubleshoot, diagnose, and repair Intuitive products in the assigned territory.
Coordinate and perform system/hardware delivery and installation, understanding O.R. protocol and HIPAA standards.
Complete administrative duties, maintain inventory, and support Intuitive teams to facilitate company objectives.
Intuitive believes that minimally invasive care is life-enhancing care and expands the potential of physicians to heal without constraints. They are a pioneer and market leader in robotic-assisted surgery, committed to making a difference and fostering an inclusive and diverse team.
Provide on-site service including preventive maintenance, calibration, installation, and training.
Manage inventory, trip planning, and administrative tasks related to service functions.
Troubleshoot, repair, and calibrate instruments at customer sites within the assigned region.
Anton Paar USA sells and supports Anton Paar's range of high-precision measuring instruments. They are a highly diverse, dynamic, and financially sound company that has grown every year since its start in 1986.
Delivers industry leading service through instrument installations, training, preventative maintenance, repairs, operational assistance, and trade shows to customers and operators.
Takes lead and also collaborates when needed with other FSE’s and Technical Advisor team to resolve customer issues, improve processes, define corrective actions, and remain responsible for completion of service cases to meet customer satisfaction.
Continuously seek and support new approaches, practices, and processes to improve the efficiency, training services offered, and ability to care for our customers.
LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Our high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications.
Install, calibrate, maintain, and repair Colorbiotics equipment at customer sites
Troubleshoot mechanical and electrical issues, coordinating part orders and replacements as needed
Deliver real-time feedback and field insights to engineering and product development teams
Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction. They have subsidiaries in 103 countries around the world and approximately 33,000 employees.
Provide intraoperative and non-intraoperative technical phone support to customers and field personnel.
Analyze and troubleshoot complex robotic problems using remote diagnostics over the telephone.
Drive resolution of all product performance issues until an acceptable solution is identified.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. They have transformed how care is delivered for millions of patients worldwide and are a team of engineers, clinicians, and innovators united by one purpose.
Provide remote and sometimes local expert technical support to customers, solving challenges and ensuring seamless product performance
Install and commission products on customer sites and teach distributors and contractors how to service and use their products
Diagnose and root cause issues, create/write up test reports, service reports, new knowledge base articles, and ticketing to organize issues
Ampd Energy is transforming how cities build by offering cleaner, smarter, and more sustainable solutions. They are making the construction industry emission-free with advanced, compact, and connected battery energy storage systems.
Perform timely preventative maintenance of medical equipment.
Troubleshoot, service repairs and installations.
Maintain customer relationships and ensure timely communication.
GE HealthCare partners with customers, providing medical technology, devices, and care solutions. They strive for a world where healthcare has no limits and offer a collaborative and supportive culture.
Provide expert hands-on technical expertise in installation, commissioning, training, maintenance, fault-finding and customer support.
Deliver highly competent, effective and focused engineering and technical support to achieve maximum customer satisfaction.
Familiarize with specific instrumentation, liaise with customers, inspect, install, set up, test and achieve specifications of systems.
Bruker enables scientists to make breakthrough discoveries and develop new applications that improve the quality of human life through high-performance scientific instruments and analytical solutions. They have over 11,000 employees worldwide across 90 locations.
Support ongoing environmental monitoring programs.
Assist with site assessment and remediation projects.
Design, construction, maintenance & repair of environmental monitoring equipment.
Dudek began in 1980 with a vision to serve Southern California’s water and wastewater agencies. Today, they are a 100% employee-owned firm supporting clients nationwide and delivering projects that improve and protect the built and natural environments of communities throughout the United States. Their employees are unified by a singular commitment to supporting projects that address key societal issues.
Evaluate, troubleshoot, analyze, identify and repair fitness bikes, treadmills, smart home gym systems, wine coolers, and similar products.
Possess the skills to read and comprehend manufacturer's manuals and instructions used in repairing equipment.
Committed to providing exceptional customer service, be tech savvy with a mobile phone and excellent communication skills.
AIT Home Delivery offers final delivery, assembly, and/or repair of consumer goods. Their dedicated teams of contractors offer fast and reliable home services for many high-end companies sending goods directly to consumers.
Responding to customer inquiries and delivering advanced remote technical support by telephone.
Resolving customer service events by leveraging Philips diagnostic tools and knowledge resources.
Applying best practices and continuous improvement principles while diagnosing problems.
Philips is a health technology company that believes every human matters and is dedicated to improving health and well-being through meaningful innovation. Headquartered in the Netherlands and operating in over 100 countries, they are focused on improving people's lives and supporting healthcare practitioners.
Build indoor and outdoor products at customer homes.
Assemble products such as treadmills, furniture, playsets and pergolas.
Contractors can pick the product type they prefer.
AIT Home Delivery provides customer care for the final delivery, assembly and/or repair of consumer goods. They employ dedicated teams of contractors to offer home services for companies sending goods directly to consumers.
Serve as second-tier technical support, diagnosing and resolving complex customer inquiries promptly.
Support and engage a wide range of external stakeholders by translating complex technical issues into actions.
Perform in-person field support as needed and maintain expertise in utility technical requirements.
ConnectDER represents the next generation in US-based resource technology product development. They are a dynamic, venture-backed company based in Philadelphia, PA, with a team of over 50 dedicated professionals working in remote, hybrid, and on-site roles across the United States.
Travel to customer sites and perform Post Delivery Inspection on new buses.
Provide detailed reports necessary to resolve bus issues and customer concerns.
Diagnose electrical and/or mechanical defects on buses and repair as needed.
GILLIG is the leading transit bus manufacturer in the United States. They are known for an inclusive team/family-oriented culture and have been in business for over 132 years.