Program Delivery Director

Self-motivated leader who works with product, engineering, architecture, security, and infrastructure technology teams in addition to subject matter experts, stakeholders, and business leaders to plan, organize, and deliver technology initiatives in either a product or project operating model in a timely manner including the tracking of priority, resource capacity, inter-team dependencies, milestones, risks, and issues. Directs and manages a variety of enterprise technology programs and projects (minor, major, complex) throughout the entire lifecycle with at least 1 initiative in excess of $5M+. Defines, tracks, and communicates program and project scope, budget. timelines, milestones, dependencies, goals, and deliverables that support strategic objectives in collaboration with product / capability teams, senior management, and stakeholders. Estimates resources needed, and based on priority, negotiates with product / capability leads, managers, and subject matter experts to acquire resources needed to successfully deliver initiatives. Identifies, tracks, and resolves risks, issues and conflicts related to program and project delivery throughout the lifecycle. Develops and implements product management methodologies and best practices to lead, coach, and develop team members. Uses business process improvement methodology to modernize, optimize, standardize, and automate current state business processes through a cycle of continuous improvement to eliminate waste and maximize customer value. Applies an industry recognized organizational change management methodology to prepare the organization or enterprise for “what’s coming” by laying out the path forward to create engagement, buy-in, and alignment. Leads successful digital / business transformation including the 3 main, critical elements of people, process, and platform / technology. Translates strategy into execution by utilizing a methodology or framework (such as Hoshin Kanri or OKRs) that allows for setting, tracking, and reporting on goals at multiple levels to achieve the organization’s objectives. Other duties as assigned.