Job Description
You will be responsible for overall team product direction and strategy which will involve frequent collaboration with customers and internal teams to help shape priorities and build the roadmap. This dynamic position requires the ability to collaborate effectively with multiple internal teams and stakeholders, be productive and adaptable in the face of evolving business priorities, and be able to take responsibility and ownership in coming up with solutions for our customers' pain points. If you are a dedicated problem-solver and are ready to make a huge impact on an international scale, then this is the position for you! Crafting feature and scope definitions that balance customer, business and implementation perspectives. Gathering insights from our existing customer base, internal stakeholders, and market trends to help shape product direction. Creating easily understood product delivery plans and requirements in collaboration with technical and design team members.
Driving implementation and execution of the teamβs roadmap. Contributing and evaluating new product concepts for consideration in future roadmap plans. Collaborating with Go-to-Market teams to coordinate successful product launches. Defining and reporting on product success. Building trusted relationships with stakeholders, both internally and externally. Becoming the Product SME for the product offerings you own. Contributing as part of the wider team to achieve organizational objectives even if this means doing things that arenβt strictly within the scope of your role.
About Lightspeed
Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences.