Staff Site Reliability Engineer

Role Summary:

• As a Staff Site Reliability Engineer, you are the senior technical authority on the SRE team and a strategic partner to engineering leadership.
• You define the technical standard for how Filevine runs in production and bridge the gap between business goals and technical execution.
• You own the roadmap across Observability & Alerting and Platform Infrastructure and ensure reliability problems are solved permanently.

Who You Are:

• You are a master of the craft with deep expertise in distributed systems, cloud infrastructure, and reliability engineering.
• You are a technical leader and mentor, passionate about investing in the growth of engineers around you.
• You are forward-thinking and AI/ML fluent, driving the use of AI in observability and incident response.

What You Will Do:

• Define and execute the technical strategy for Observability & Alerting, Platform Infrastructure, and operational excellence.
• Lead the evolution of reliable, scalable, secure, and efficient cloud platforms and distributed systems.
• Champion SLIs, SLOs, error budgets, capacity planning, and automation across the service lifecycle.