Job Description
As a Salesforce Managed Services: Business Analyst you’ll work closely with clients to provide post implementation support, system optimization, and/or ongoing administration as contracted. Provide system administration, design, and optimization services inline with Managed Service contract engagement standards & SLA’s. Educate, guide, and empower clients. Balance response times and approvals across multiple assignments. Plan activities from requirements to solution design. Escalate client or consultant capacity concerns to Client Success for resolution support. Design and implement Salesforce solutions, to meet client needs, identify opportunities for business process and system alignment and optimization.
About Idealist Consulting
Idealist Consulting helps organizations grow through Salesforce implementation, marketing automation, and custom application development.