Job Description
At Fixify, we believe that support isn’t just about solving tickets. It’s about restoring confidence in moments that matter. When users are locked out, anxious, or compromised, we step in with clarity and care. As part of a global cybersecurity initiative, we’re building a contract team of Identity Support Analysts to lead with empathy while delivering world-class security support. This isn’t about memorizing scripts or moving fast to close a case, it’s about bringing calm to chaos and helping people feel safe and seen, especially under pressure.
About Fixify
Fixify takes on the work that’s bogging internal IT teams down using a combination of tech and talented analysts that deliver an IT help desk experience.