Chief of Staff

Provide crucial support to Kimmie Nguyen, our COO, who oversees Marketing, Customer Success, and Sales functions, with a dotted line responsibility for Product within our growing 22-person team. This is a unique opportunity to play a pivotal role in a fast-paced startup environment, directly impacting our operational efficiency and strategic initiatives. Drive process improvement initiatives across various departments. Identify inefficiencies and implement systems to streamline workflows across marketing, sales, and customer success. Assist in creating presentations, reports, and documentation for board and investor updates. Support finance operations and other operational tasks. Help onboard and manage new software tools as the company scales. Work closely with product, marketing, and customer success teams; act as a key liaison to the COO. Help manage Slack communications and email inbox to ensure high responsiveness and organization when needed. Own CEO’s and COO’s calendar, coordinate internal/external meetings when needed, and ensure time is prioritized effectively.