Job Description
Serve as the in-house expert on the functionality and optimization of the EHR/E-PRESCRIBING systems; identify inefficiencies and recommend solutions to enhance clinical documentation, workflow, and user experience. Investigate clinical notes for accuracy, particularly when AI-assisted documentation is used to determine whether issues stem from EHR functionality or incorrect chart data inputs. Act as the primary point of contact between the organization and the EHR/E-PRESCRIBING vendor for issue escalation, enhancement requests, and software updates. Design and lead initial and ongoing training sessions for providers, clinical staff, and administrative users on EHR/E-PRESCRIBING features, best practices, and system changes.
About iCIMS
iCIMS is a software company that provides a cloud-based recruiting platform to help businesses attract, screen, and hire talent.