Senior Customer Success Engineer

Solo

Remote regions

US

Benefits

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About the role:

  • We are looking for customer-centric technologists with a passion to help companies learn, adopt, and scale their applications with the Solo.io product portfolio.
  • The main role is to work with our customers closely to get them into production and to be successful with our product(s).
  • Our ideal candidate would have a knack for troubleshooting and solving complex problems, combining technical knowledge with exceptional communications skills to provide both internal and external guidance.

Job Description:

  • Provide daily expert guidance to existing customers
  • Develop strong relationships with customers, sales, and product teams
  • Proactively guide customers through their architectural and product setup and decisions

Job Requirements:

  • At least two years of hands-on experience with Kubernetes
  • Working knowledge of Go, Java, Node.js or related, modern programming language
  • Ability to dig into code to troubleshoot

Solo

Solo enables companies to Connect, Secure and Observe modern applications – APIs, Microservices and Data – with the industry’s leading API and Service Mesh Management Platform (“Gloo”). Solo is a VC-backed company that was founded in 2017 by Idit Levine and valued at $1B in 2021.

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