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Key Responsibilities:
- Complete certifications to represent state-specific and national insurance carriers.
- Support outreach efforts to new members with outbound calls.
- Explain costs and benefits of insurance plans and make recommendations.
The Requirements:
- Excited to learn new things and have strong computer skills.
- Patience and ability to listen and recognize the needs of participants.
- Able to change communication style based on the region of the call.
Skill Requirements:
- Active Resident State Life and Health Insurance license required.
- Experience using Microsoft Office is preferred.
- Ability to learn new computer systems.
WTW
WTW operates in a highly regulated environment, maintaining a diverse working environment of dedicated associates, in an open call center layout. They utilize the latest in technology, and top of the line computer and telephony systems.