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Responsibilities:
- Act as the primary client-facing lead, managing expectations and communication.
- Own end-to-end delivery across the program, maintaining full visibility.
- Define and evolve delivery structure, processes, and reporting.
Qualifications:
- 5+ years of experience as a Project Manager.
- Proven ability to manage complex, cross-functional initiatives.
- Experience in contact center, CX, IVR, or related technical domains.
Miratech
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises. It retains nearly 1000 full-time professionals, and their culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed.