Account Coordinator

Remote regions

US

Salary range

$70,000–$80,000/yr

Benefits

Unlimited PTO

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Responsibilities:

  • Initiate the renewal review process 120 days prior to renewal.
  • Manage Salesforce data for cleanliness and integrity; conduct data quality audits.
  • Identify accounts without "Auto-Renew" clauses and proactively communicate with AMs.

Account Management Administration:

  • Generate monthly usage reports (both summary and detailed) for required clients.
  • Facilitate phone number registration (post-onboarding) for all gateway types.
  • Complete additional account management administrative tasks as assigned.

Sales Operations Support:

  • Provide real-time updates for renewal invoices during Accounting calls and troubleshoot billing discrepancies.
  • Provide backup support to Sales Operations Specialist.
  • Monitor the accuracy and efficient distribution of sales reports.

Mogli Technologies

Mogli Technologies delivers a native Salesforce application for SMS and WhatsApp communications to global education organizations and nonprofits and shows extreme growth of clients in commercial verticals. They are a small, high-trust team focused on accelerating their clients' success globally with fantastic team members that have won the loyalty of clients around the world.

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