Job Description
Define content strategy for multiple applications, specifying the information architecture, textual content, and multimedia assets required to help customers quickly and easily achieve their goals. Drive the execution of the content strategy for multiple applications by directly contributing high-quality, user-focused technical content and coordinating the efforts of subject matter experts, reviewers, multimedia content producers, and other writers. Influence product strategy and create content experiences that accelerate customer success. Provide impactful leadership when working in teams by soliciting and considering diverse perspectives, fostering a shared sense of purpose. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
About ServiceNow
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.