Sr. Customer Engagement Marketing Manager (US)
Benefits
Unlimited PTO
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Position Summary:
- This program leader will evolve our customer engagement marketing strategic plan.
- They will empower customers with a valuable digital experience across online communities, user groups, and nurture programs.
Key Responsibilities:
- Develop strategic planning and execute programs to support customer engagement initiatives.
- Collaborate with Web Developers to manage platform software and technical aspects.
- Drive active community participation and uphold standards for interaction and content.
Required Skills & Experience:
- 6+ years of B2B marketing experience in SaaS/Healthcare with proven success in online community administration.
- Strong strategic problem solver with ability to bring thought leadership and guidance to cross-functional teams.
- Excellent communication, relationship-building, and collaborative spirit.
Benefits & Perks:
- Benefits starting from Day 1, including Retirement Plan Matching and Flexible Paid Time Off.
- Wellness Support Programs, Parental & Caregiver Leaves, and Fertility & Adoption Support.
- Continuous Development Support Program and Employee Assistance Program.
PointClickCare
PointClickCare is a health tech company that helps providers deliver exceptional care through a platform serving over 30,000 organizations with the largest long-term and post-acute care dataset. Recognized by Forbes as a top private cloud company and one of Canada's Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.