We are seeking an experienced and dynamic Enterprise Customer Success Manager to join our growing team. In this role, you will be the primary point of contact for our key accounts, ensuring their success and satisfaction with Nabla. You will manage relationships with enterprise customers, drive product adoption, be responsible for retention and growth, and work closely with our product team to shape the product roadmap based on customer feedback.
Your key responsibilities include: Customer Relationship Management, Provider Onboarding, Performance Tracking, Customer Expansion, Feedback and Advocacy.