Senior IT Security Operations Engineer

Role Expectations:

• Provide day-to-day operational support, configuration, policy tuning, and platform health monitoring for ZIA, ZPA, ZDX, AI Security, and Cloud Security.
• Configure and maintain zero trust policies covering user-to-application access, posture checking, SSL/TLS inspection, content filtering, and access control.
• Deploy and tune Cloud Security Posture Management (CSPM) and Data Security Posture Management (DSPM) policies.

Who You Are:

• You are a problem-solver who seeks out challenges and energizes finding solutions.
• You act like an owner with a bias for action and full accountability for security platform health.
• You are driven by innovation, leveraging automation and AI tools to continuously improve security workflows.

Minimum Qualifications:

• Demonstrated curiosity and active exploration of AI tools.
• 5+ years of experience in IT security operations, network security, or a related technical domain.
• Hands-on experience administering Zscaler ZIA and/or ZPA security platforms.

Preferred Qualifications:

• Hands-on configuration experience with SSL/TLS inspection, DLP, SIEM integration, and EDR platforms.
• Strong network troubleshooting skills and familiarity with DevSecOps workflows.
• Active technical certifications such as Zscaler ZCCA/ZCCP, CrowdStrike CCFA/CCFR, Security+, or CISSP.