Personal Shopper

Our Personal Shopper team is dedicated to building meaningful relationships with our Hanna customers. They serve as trusted advisors, offering personalized advice and sharing their expertise on our products, fabrics, sizing, trends, and services. Personal Shoppers work closely with each customer to process orders and create unforgettable, tailored experiences. To excel in this role, they should be creative, organized, and possess excellent communication skills, both written and verbal. Essential Duties: Cultivates customer relationships through personalized connections. Acquires and builds a customer base primarily through forming relationships with new customers and retaining/building existing customers. Ability to strategize own business and be self-motivated; takes initiative to increase productivity through suggestive selling and strong customer relationships. Achieves personal and business sales goals. Provides helpful information to both yourself and customers about merchandise, upcoming events, special promotions, policies, and services. Demonstrates expertise in styling and brand knowledge. Recommends merchandise based on expert product knowledge and customer preferences. Utilizes selling tools and technology to sell across all channels effectively. Collaborates with others as needed to deliver the best customer experience. Actively creates a positive work environment through teamwork and collaboration. MMaintains positive working relationships throughout the company.