CRM Manager

Responsibility for regional indicators and preparation of a quarterly plan. Formation of project goals in terms of CRM in the long term. Create a communication strategy and execute casino promotions/ campaigns; User segmentation. Implement new chains and optimize the current ones. Set up tasks for designers, analysts, copywriters, operations team. Grow CRM and Retention metrics. Carry out ad-hoc project tasks according to business needs. Prepare work results reports. The candidate will have 2-3+ years in CRM management within the iGaming industry, with a focus on building long-term customer relationships. They should be proactive, data-driven, and possess strong communication skills, with the ability to analyze customer needs, solve problems creatively, adapt to market changes, and research trends.