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Responsibilities:
- Manage inbound communications, including phone calls and emails, promptly and professionally.
- Conduct benefits verification to confirm coverage and provide accurate cost estimates.
- Schedule initial consultations, ensuring seamless coordination between patients and clinicians.
Qualifications:
- High school diploma or equivalent; associate's or bachelor's degree preferred.
- Proven experience in a customer service or healthcare setting.
- Excellent communication, interpersonal, and problem-solving skills.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
Aligned Modern Health
Aligned Modern Health is creating a new standard of healthcare. As the largest evidence-based holistic healthcare practice in the Midwest, they operate 16 clinics across Chicago with a rapidly expanding telehealth practice that is currently serving patients in 20+ states and growing.