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Responsibilities:
- Maintain communication with customer and provide technical solutions.
- Overseas and handle escalated cases.
- Support the second-level manager in organizing global support for technical escalations.
Qualifications:
- Degree in Physics, Chemistry, Material Science, Geoscience or Electrical Engineering.
- Relevant work experience in providing technical Support.
- Ability to efficiently troubleshoot and find solutions for complex instruments.
Bruker
Bruker is a world's leading analytical instrumentation company, covering a broad spectrum of advanced solutions in all fields of research and development. Bruker employs more than 11,000 employees working on this permanent challenge, at over 90 locations on all continents.