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Position Summary:
- Manage a high-volume franchise accounts receivable portfolio.
- Handle collections, cash application, recurring ACH payments, and complex account investigations.
- Support internal teams and colleagues in resolving escalated receivables matters.
Job Details:
- Work from home with a Monday to Friday schedule, 8:00 AM to 5:00 PM U.S. Eastern Time.
- Holidays follow the U.S. corporate holiday calendar.
- Stable full-time position with a focus on professional growth.
Responsibilities:
- Own an assigned portfolio of franchise customer accounts and prioritize collection activity based on aging and payment status.
- Maintain recurring ACH arrangements and support daily cash application and deposit-related research.
- Research billed amounts, collections exceptions, payment allocations, disputed balances, and credit/debit adjustments.
Qualifications:
- At least 5 years of experience in accounts receivable collections or high-volume portfolio receivables.
- Knowledge of AR aging, cash applications, and account reconciliation.
- Strong communication, interpersonal skills, and ability to manage large account portfolios.
A-SIH
A-SIH is a hospitality management company overseeing franchise operations. They maintain a growing portfolio and emphasize a collaborative, professional culture with a focus on customer service and process improvement.