Senior Manager, Mid-Market Customer Success

Color Health

Remote regions

US

Salary range

$140,000–$185,000/year

Benefits

Job Description

Lead and grow the team responsible for ensuring that Color’s mid-market clients receive an outstanding experience and achieve meaningful outcomes through our cancer programs. You’ll be both a strategic client leader and a systems architect —owning key client relationships while building the scalable infrastructure, playbooks, and coaching programs that enable exceptional, consistently delightful client experiences.

You’ll start as a hands-on leader, managing both your own book of business, while building a team of CSMs to support our growing book of business. You’ll also develop the strategy and operational foundation for scale across 2026 and beyond. This role is ideal for someone who thrives at the intersection of client management, client success strategy, operational excellence, and team development , and who’s excited to build for growth in a mission-driven, fast-moving environment.

About Color Health

Color Health is revolutionizing cancer care with the nation’s first Virtual Cancer Clinic, delivering high-quality, physician-led multidisciplinary care across all 50 states.

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