Job Description
Contribute to product strategy and roadmap development for key platform capabilities, working closely with engineering and design teams to deliver customer-centric solutions. Lead cross-functional product development from ideation through launch, writing detailed PRDs and user stories that translate customer needs into technical requirements. Partner with customer success, sales, and marketing teams to gather customer feedback and market insights that inform product decisions and positioning. Leverage emerging AI technology to dramatically improve the efficiency and effectiveness of the product manager role in partnership with the rest of the product team. Weave AI throughout the Thanx platform enriching the experience of our customers and their consumers in ways that drive meaningful business outcomes for restaurants. Drive integration partnerships with POS systems, ordering platforms, CRM and marketing platforms, and other restaurant technology providers to expand platform capabilities and market reach. Analyze product performance using data analytics tools, defining KPIs and conducting A/B tests to optimize user engagement and business outcomes. Collaborate with data teams to leverage our proprietary credit card tokenization technology and purchase data for enhanced personalization and targeting features.
About Thanx
Thanx is a leading loyalty and guest engagement platform for restaurants that helps regional and national restaurant brands grow customer lifetime value.