Improve and enhance metrics exploration workflows, holistically influencing the entire stack from Mimir to Metrics Drilldown. Collaborate with your team and with others at Grafana to deliver new features, analyze outcomes, and make improvements. Lead projects from concept to implementation, incorporating ongoing customer support. Take an active role in influencing the roadmap and your own career objectives. Participate in shared on-call rotations and take responsibility for the services you oversee. Support and mentor team members, engage in design conversations, and work closely with colleagues. Expand your skill set by deepening your knowledge of the cloud products, understanding our customers, and learning about our codebase. Strong communication skills and the ability to work independently are essential.