Job Description
We’re seeking a skilled Technical Writer to create a comprehensive, user-focused documentation suite for our enterprise media software. Your main responsibility is developing a polished user guide and dynamic knowledge base, driven by approximately 80 user journey workflows. This includes crafting step-by-step instructions, annotated visuals, and formatted, web-ready content optimized for integration into our new support portal—which features chatbot functionality to empower users. Your work will directly support an upcoming major client launch and product rollout.
Translate documented user journeys into clear, step-by-step user guides, enhancing usability and comprehension.
About Breezy
The client is a company specializing in enterprise software for media organizations including broadcasters, studios, and cable providers.