Patient Engagement Specialist, Temporary (CST, MST & PST)

Sprinter Health ⚕️🏥🚑

Remote regions

US

Salary range

$21–$21/year

Benefits

2w maternity 1w paternity

Job Description

As a Patient Engagement Specialist, the responsibilities include reviewing and following up on inbound requests from outreach campaigns, utilizing an auto-dialer tool for 120 to 150 daily outbound calls, engaging with 70 to 80 patients, and scheduling approximately 14 appointments each day. You will employ strong communication skills to build trust with prospective patients and caregivers, educating them on the importance of services and the benefits of in-home care with Sprinter Health. You'll develop a solid understanding of partner care models to address patient inquiries and collaborate with colleagues and healthcare professionals to ensure a smooth patient journey; escalating concerns to other teams when necessary. The role requires residence in the eastern time zone and at least two years of high-volume outbound call center experience, one year in healthcare, along with EHR and healthcare software proficiency and a commitment to patient confidentiality.

About Sprinter Health

Sprinter Health is focused on dramatically expanding access to healthcare by reimagining the patient experience—delivered at home and powered by technology for scale.

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