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Senior User Researcher - 6 Month Fixed Term Contract
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Stakeholder Management
Facilitation
How You'll Make An Impact:
- Establish research philosophy, standards, and best practices across the organization
- Define frameworks, templates, and governance that improve rigor and mitigate bias in research execution
- Educate product, design, and PM teams on research methodology, interpretation, and appropriate application
Continuous Rolling Research Program:
- Own and operate a continuous rolling research program enabling ongoing user feedback across product development
- Partner with teams to intake research needs and translate them into structured, methodologically sound test plans
- Recruit and facilitate participant sessions on an ongoing basis, adjusting cadence based on product priorities and research complexity
Why This Role Matters:
- This role will directly shape how product decisions are made
- Improving product quality
- Reducing bias in decision-making
Tilt
Tilt is a company that provides mobile-first products and machine learning-powered credit models to recognize real potential beyond traditional credit scores. With millions of customers worldwide, they aim to create a new credit system that backs the working class.