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About the Team:
- The ServiceNow Community Platform team manages one of the largest customer-facing digital experiences.
- The Community serves customers, developers, partners, and advocates through forums, product hubs, and events.
What You Will Do:
- Own publishing operations: manage website updates, staging, QA, and deployment across the Community platform.
- Manage external properties like YouTube, podcast, and video publishing.
- Configure site navigation, redirects, and content placement; support governance and role-based access.
Qualifications:
- 7+ years of experience in web publishing, content management, or community management.
- Strong understanding of content governance, publishing workflows, and quality assurance.
- Experience managing multiple stakeholder requests and priorities.
Additional Information:
- Work personas include flexible or remote options.
- ServiceNow is an equal opportunity employer.
ServiceNow
ServiceNow is an AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. With a culture of AI-native innovation, the company empowers employees to focus on meaningful work.