Community Experience Lead

Accountabilities:

• Define and drive the long-term Community Experience strategy, ensuring it remains member-led and locally relevant.
• Develop and manage a strategic roadmap covering learner and alumni engagement, ambassador programmes, and knowledge hubs.
• Lead and develop a small community team through clear objectives, regular feedback, and coaching.

Requirements:

• 5+ years in community management, programme management, or related field, with at least 2 years in a people-management role.
• Proven ability to develop a strategy and turn it into an actionable roadmap delivered by a small team.
• Strong analytical and reporting capabilities, including defining KPIs and interpreting trends.

Benefits:

• Fully remote working environment with flexibility to work across locations and time zones.
• High level of autonomy and ownership to shape the community function’s long-term direction.
• Opportunity to lead and develop a high-performing team while influencing community strategy across multiple markets.